Futura Vive is a commercial brand operated by Ecomup UK.
Privacy Policy
This policy explains how Ecomup UK, operating the Futura Vive commercial brand, handles personal data when you use this website. It is written to help you understand what we collect, why we collect it, and the choices available to you.
Who we are
The data controller for this website is Ecomup UK. Futura Vive is a commercial brand operated by Ecomup UK.
Registered office: [REGISTERED OFFICE].
Company number: [COMPANY NUMBER].
Privacy contact: [PRIVACY EMAIL].
About this policy
This policy applies to personal data processed through the Futura Vive website, including pages that describe AI Employees, demo or contact requests, and your cookie and privacy choices.
It does not replace a contract for an AI Employee or any other product or service. If you later enter into a separate agreement with us, that agreement will set out any additional terms that apply to that relationship.
The data we collect
The categories below describe the kinds of personal data we may process. We only collect a category when you provide it, when it is generated by your use of the site, or when it is strictly needed to run the site.
- Identity data — such as your name, company name, or role, if you choose to give it to us.
- Contact and demo data — such as an email address, phone number, or message, if you request a demo, ask to be contacted, or write to us.
- Technical data — such as browser type, device type, language preference, and similar information that the site needs in order to function.
- Usage data — such as the pages you visit and how you move through the site. Detailed analytics are only collected if that category is configured and you have consented to it.
How we use personal data
We use personal data for the following purposes:
- To operate, secure, and maintain this website.
- To respond to demo, contact, or other enquiries you send us.
- To remember language and privacy choices you make on the site.
- To understand how the site is used, only where analytics are configured and you have consented.
- To measure or deliver marketing communications, only where marketing tools are configured and you have consented.
- To meet legal obligations that apply to Ecomup UK.
Legal bases
Where the UK GDPR or GDPR applies, we rely on one or more of the following legal bases:
- Consent — for optional cookies and similar technologies, and for any optional analytics or marketing that is later configured on this site.
- Steps prior to entering into a contract — when you ask us about a demo or about an AI Employee for your business, so we can respond and prepare that conversation.
- Legitimate interests — to keep the website secure, to prevent abuse, and to operate a site that can be offered in more than one language. We balance these interests against your rights.
- Legal obligation — where we must keep or disclose information to comply with the law.
Processors and service providers
We may use trusted service providers to host the website, deliver email, or provide infrastructure. Those providers process personal data only on our instructions and only as needed to provide their service.
We do not sell your personal data.
International transfers
Some providers that help us operate the website may process data in more than one country. We do not state a single storage country in this policy.
Where a transfer of personal data outside the United Kingdom or the European Economic Area takes place and a legal transfer tool is required, we will use an appropriate safeguard — such as an adequacy decision or standard contractual clauses — as required by applicable law.
How long we keep data
We keep personal data no longer than necessary for the purpose for which it was collected, including to respond to your enquiry, operate the site, or meet a legal requirement.
When data is no longer needed, we delete it or irreversibly anonymise it. We do not publish fixed retention periods in this policy.
Security
We apply technical and organisational measures that are appropriate to the nature of the data and the risks involved. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Your rights
Where the UK GDPR or GDPR applies, you may have the right to:
- Access the personal data we hold about you.
- Rectify inaccurate or incomplete personal data.
- Request erasure of your personal data, in the circumstances the law provides.
- Restrict processing, in the circumstances the law provides.
- Object to processing that is based on legitimate interests.
- Receive your data in a portable format, where the law provides for data portability.
- Withdraw consent at any time, where processing is based on consent. Withdrawal does not affect processing that already took place.
- Lodge a complaint with a supervisory authority. In the United Kingdom this is the Information Commissioner’s Office (ICO). If you live in the European Economic Area, you may also contact your local supervisory authority.
Changes to this policy
We may update this policy from time to time. The updated version will be published on this page. If a change is material, we will take additional steps that are reasonable in the circumstances, such as updating the date on this page or asking for consent again where the law requires it.
How to contact us
For privacy questions or to exercise your rights, contact Ecomup UK at [PRIVACY EMAIL].
You can also write to: [REGISTERED OFFICE].